Privacy Policy

We take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the statutory UK data protection regulations, including the UK GDPR and this privacy policy.

Collection and Use of Personal Data

Using our website is generally possible without providing personal data. Where personal data (e.g. name, address, or email address) is collected, it is always done on a voluntary basis, where possible. This data will not be shared with third parties without your explicit consent, except where required by law or as necessary to provide our services.

Security of Data Transmission

Please note that transmitting data over the internet (for example, through email communication) can have security vulnerabilities. While we take reasonable measures to protect your data, complete protection from access by third parties cannot be guaranteed.

Data Controller Information

The data controller responsible for processing your personal data is upstrong inc limited, a company registered in Hong Kong. Should you have any questions about how we handle your data, you can contact us at service @ upstrong.net.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help improve site functionality. Some cookies are necessary for the operation of the website (session cookies), while others remain on your device to help us recognize your browser when you next visit.

You can control the use of cookies through your browser settings, including receiving notifications before a cookie is stored, blocking all or specific cookies, or deleting cookies upon closing your browser. Please note, disabling cookies may affect the functionality of our website.

Server Log Files

Our website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This information may include:

• Browser type and version
• Operating system
• Referrer URL
• Hostname of the accessing computer
• Time of the server request

This data is anonymized and cannot be linked to specific individuals. We do not combine this data with other sources, but reserve the right to investigate this data if there are specific indications of illegal use.

Contact Form

If you use our contact form, your personal information, including your name, email address, and any other details you provide, will be collected and stored for the purpose of processing your inquiry and follow-up questions. We will not share this data with third parties without your consent.

Newsletter Data

If you subscribe to our newsletter, we will collect your email address and other information required to verify your consent to receive it. This data will only be used to send the newsletter and will not be shared with third parties. You may unsubscribe from the newsletter at any time by clicking the “unsubscribe” link included in each newsletter or by contacting us directly.

Use of Google Analytics

Our website uses Google Analytics, a service provided by Google Inc., to analyze how visitors use the site. Google Analytics uses cookies that are stored on your device. The data collected (including your anonymized IP address) is transmitted to and stored on Google servers. Google may process this data to evaluate website usage, compile reports, and provide related services.

We use IP anonymization, meaning that Google truncates your IP address before transmission within the UK and EU. You can opt out of Google Analytics by installing a browser plugin available at http://tools.google.com/dlpage/gaoptout.

Sharing Your Data with Third Parties

We may share your personal data with carefully selected third-party service providers to assist with business operations, such as:

• Hosting Providers: Companies like Google and Cloudflare help us securely store and manage your data.
• Customer Support Platforms: We use Leadbyte to manage inquiries and provide customer support.

We may also disclose your personal data to legal authorities if required by law or necessary to protect our rights, property, or users.

Data Transfers Outside the UK

When transferring data outside the UK, we ensure appropriate safeguards are in place, such as:

• Ensuring the destination country has an adequacy decision from the UK Information Commissioner’s Office (ICO).
• Using standard contractual clauses approved by the ICO.
• Obtaining your explicit consent when necessary.

If you would like further information on our data-sharing practices, please contact us at [Contact Email].

Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

• Right to Access: You can request information about the data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your data.
• Right to Erasure: You can request that we delete your data where it is no longer needed.
• Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us at [Contact Email]. We will respond to your request in accordance with UK data protection law.

Objection to Unsolicited Marketing

We object to the use of our contact details, as published on this site, for unsolicited marketing or advertising purposes. We reserve the right to take legal action against the senders of unsolicited spam emails or other forms of communication.

Last updated: 04/01/2024